In these Conditions

– ‘Buyer’ means the person who accepts a quotation from the Seller for the sale of Goods or whose order for the Goods is accepted by the seller.

– The ‘Seller’ means

– The ‘Goods’ means the goods (including any instalment of the goods or any part for them) which the ‘Seller is to supply in accordance with these conditions.

– ‘Writing’ includes facsimile transmission & E-mail.

Acceptance of Orders

– All orders are accepted in accordance with the following conditions unless expressly excluded or varied by contract or quotation. The seller accepts no responsibility for errors or misunderstanding on orders not placed or confirmed in writing. In case of any discrepancy between the following conditions & any terms or conditions stated by the Buyer on his order or otherwise, these conditions shall prevail.


– Prices, discounts & carriage terms are subject to variation by the Seller without notice & all Goods will be invoiced at current prices at time of despatch, unless quoted as firm acceptance within a specified period.

– ‘Free Delivery’ covers only mainland UK with the exception of certain Highland postcodes. Deliveries made outside of this area may be subject to a delivery surcharge, set at cost price.

Terms of Payment

– Unless otherwise agreed in writing, our terms are strictly net & payment must be made in Stirling in the United Kingdom, with order of goods.

– For export Goods delivered to the Buyer outside the United Kingdom, payment must be made in Stirling in the United Kingdom on presentation of Shipping Documents or invoices.

– We reserve the right to charge you with interest on all overdue accounts at a rate of 2% per calendar month compound interest.

– Not withstanding the acceptance of any order or the delivery of Goods. Ownership of Goods supplied by the Seller shall remain vested in the Seller until payment in full has been made to the Seller. In the event of non-payment, the Seller shall be entitled to repossess the Goods & shall have the same rights on respect thereof as an unpaid seller in possession. The Buyer shall have the power to re-sell the Goods to a third party in which case, in the event of non-payment by the customer, the Seller shall be entitled to the proceeds of re-sale in the hands of the Buyer or any Liquidator, Receiver or Trustee in the Bankruptcy of the Buyer.

– Time quoted is based on information to hand at the time of the quotation & is an estimate of the time of despatch. No liability is accepted for delays or the effects thereof.

Cancellations or Alterations to Orders

– The Seller shall not accept any responsibility where the Buyer has incorrectly specified dimensions or materials. Cancellations cannot be accepted for orders requiring designs, sizes or materials not normally part of the Sellers supply.

– All custom made products are non returnable & non refundable unless faulty.


– The Buyer is responsible for carriage costs which will be deducted from any refunds given. Products must be returned in original or appropriate packaging to prevent damage & will be inspected before any refund is given.

Claims for Damage or Non-Delivery

– Damaged or faulty Goods & shortages must be reported to the Seller & to the carrier in writing within 24 hours of receipt of Goods. Non-delivery of Goods must be reported to the Seller within 10 days of purchase.


– Where any valid claim in respect of any of the Goods which is based on a defect in the quality of the Goods or their failure to meet specification is notified to the Seller in accordance with these conditions, the Seller shall be entitled to replace the goods (or the part in question) free of charge, or at the Seller’s sole discretion refund to the buyer the price of the goods (or a proportionate price of the Goods), but the Seller shall have no further liability to the Buyer.

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