Data Protection Policy (GDPR) Compliance

All organisations are required to comply with the General Data Protection Regulations. Information relating to this and our processing of data is set out below.

Website Cookies

Our website may use cookies to collect information. This includes information about browsing and purchasing behaviour by people who access our website. This includes information about pages viewed, products purchased and interaction with our website.

Google Analytics

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information may only be processed in a way which does not identify an individual to allow us to make sure our website is serving our customers needs. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Purchases

When you purchase a service or product online or over the telephone your information including name, address, email and contact number will be stored in our system together with necessary information for us to provide the service(s) or product(s). We do not share your personal details with any other company without your consent.

Payments

Payment details are processed to complete a payment in relation to an order. These payment details are not stored by us; they are used by our card merchant accounts to process the transaction only.

Marketing

We may ask for consent to send you occasional marketing messages, using email or text messages. You will have the right to opt out of any message you receive with a clear unsubscribe link. Alternatively, you can email us at sales@stainlessdirectuk.com to request being removed from such marketing messages. You may continue to receive messages in relation to any transactions with us such as booking confirmations, reminders or receipts.

Access to your Personal Information

You are entitled to view, amend, or delete any personal information that we hold. Email your request to our data protection officer; sales@stainlessdirectuk.com or in writing to Data Protection Officer, Stainless Direct UK, Unit 6, Barrington Park Ind. Est., Leycroft Road, Leicester, LE4 1ET.

Data Protection Officer

You may contact us about our processing of data via email; sales@stainlessdirectuk.com or in writing to Data Protection Officer, Stainless Direct UK, Unit 6, Barrington Park Ind. Est., Leycroft Road, Leicester, LE4 1ET.

More information on GDPR can be found here –¬†https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/