David Hailstone

Jo your service has been superb. I sincerely compliment you on your professionalism, expert guidance and speedy delivery, all well packaged

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Hywel

Hello All,

That's what I call service! Ordered one working day, despatched the next, fitted the next and a perfect job. And if that's not enough, you can add: repeated accurate and helpful advice, prompt response to questions about delivery and checking actual progress on the shop floor. There are quite a few organisations in the UK and elsewhere who could learn from your service ethic.

Well done and thank you.

Hywel

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Susan Haston

I am soooooooooo pleased with the worktop. You guys are special. From start to finish such an excellent customer experience.

Thank you all so much for such a Fab job.

Best

Sue

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Kevin Doran

This project has worked like clockwork since our first conversations a few weeks ago. Thanks for the clarity of communication and your personal help and advice, ensuring everything has worked perfectly.

I expect that many of your projects are complete new installations. Our refurbishment using our sound and well-liked 20 year old Ikea cabinets has effectively provided us with a new kitchen - new tiles, a lick of paint, stainless steel dishwasher, new cabinet and drawer handles and most obviously, the beautifully crafted stainless steel worktops.

We love it. We would recommend you to anyone without reservation.

Thanks, Kevin

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Stephen Molnar

Thank you very much, I have received it this morning.

Excellent service, a credit to your organisation.

Regards.

Stephen Molnar

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Internet Customer

Hi

I just wanted to say a big thank you. I only ordered the upstand from you yesterday, it’s just been delivered and it’s just what we needed. Wow what a service!

Many thanks

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Tia

Thank you for your wonderful customer service and super stylish product! As you will remember, I was racing against the clock to get my kitchen extension completed before the birth of my 3rd child and it was so refreshing, not to mention very welcome, to have such a friendly, helpful and informative person on the other end of the phone. I know that Irene, Andrew and the rest of the team went above and beyond to take my order, template and manufacture it ahead of schedule. It would have been in place before the little lady arrived had she not been born 10 days early! This was customer service deluxe, matched only by the beautiful counter tops and price. Our kitchen has served as something of a showroom for the builders' prospective clients, many of whom have asked about my worktops, and I cannot recommend Stainless Direct enough.

Thanks again, and best wishes.

Tia

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Online Customer

Our tap arrived today and we are delighted with our purchase and the efficient and friendly way you look after your customers. Thank you so much and we will definitely recommend you to friends.

Anonymous.

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Will Self

"Stainless Direct UK are an excellent company to deal with and produce an outstanding products. My customer is very pleased with their bespoke sink unit"

Kind Regards

Will

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Kevin Thomson

Hi just to say a BIG thanks for your recent excellent service and product.I have now fitted our new Kickboards together with new stainless steel handles and the kitchen looks superb.

I have just ordered 2 panels to complete the look from you,thanks again.

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Wendy Allen

Placed our order last Thursday and our stainless uppers were ready on Wednesday.

They are accurately cut to our measurements, come well protected and finished to high quality. You definitely get what it states on the `tin`. Will be using you again and already telling our friends about you guys.

Thank you.

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Ian Prior

Hi

Just wanted to say thanks for the upstands you made for me, they are really good quality and were packaged really well.

If only all the companies I used during this kitchen conversion had been as efficient and professional then it would have been a lot easier!!

I will definitely be using you again.

Thanks again.

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Daniel and Anna

"Our experience with Stainless Steel Direct UK was a pleasure from start to finish. From my initial enquiries with Irene, to my dealings with Andy and Andrew, they took a sympathetic attitude to my ignorance of the worktop world and were simply brilliant every step of the way. When my kitchen installation ran late they understood and bent over backwards to deal with my subsequent demands. The results can only be described as perfect and at a very competitive price. The worktops are the showstopper in our new kitchen and everyone loves them. There was a level of pride in their work that was a pleasure to see, from customer service to installation. I rarely write testimonials but I can not recommend this company enough. Thank you. Daniel & Anna”

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Janet Martin

Just wanted to say thank you , my order arrived today its is exactly what I wanted and a perfect fit. It came well packaged and arrived safely . It's been a pleasure to do business with you and I won't hesitate to recommend you . The whole process from ordering to delivery was perfect.

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Margaret Mitchell

We are so pleased with the kitchen and it's had lots of compliments.

We wouldn't hesitate to recommend your company and the sink/worktop/upstand

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Alan

Many thanks for your excellent product. It perfectly matches the brushed stainless steel of our Neff oven. We are delighted with our purchase.

Kind regards,

Alan & Rosemary Edge

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Steve

Hi,

I just wanted to say thanks for the fast and efficient service you provided,

the splash backs were perfectly cut to my drawing specification, and very well packaged for delivery.

They are now installed and look great.

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Graham

Thanks so much for the prompt turn-around of my order.It arrived on the Thursday morning as you promised and was installed by the evening.

Superb service and I will recommend you if the opportunity arises.

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Mark Sanderson

Just wanted to drop you a quick email to say thank you very much for the splashback which arrived safely today. It's been installed, looks great and my clients are delighted.

Just wanted to say that I'm really impressed with your service - ease of ordering, speed of delivery and particularly the level of communication acknowledging each stage of the purchasing/fulfilment process at each stage. To receive an immediate order acknowledgement, notice of despatch the following day and then to receive the item, exactly as ordered, the next working day was fantastic.

I shall definitely be recommending you wherever possible and won't hesitate to use you again. Thank you to everyone involved.

Thanks again for a great service and great product.

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Donna Spindlow

I recently ordered a splashback from yourselves which has excelled all my expectations. The product itself, the price and delivery was exceptional and I will defintely be recomending you, as will my dad who is a builder!

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Carole Crozier

Good Service

Just wanted to say thankyou for your promt service on such a small order also the excellance of your cutting the piece fitted like a glove. Really, Really pleased.

Thank you very much.

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Arthur Millie

Order just received - absolutely brilliant result on all counts. Am passing on your details to local Kitchen suppliers and fitters.
Am truly delighted.

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Sean Kennedy

Hi – wanted to say I was very impressed with the service and work from your company.

Everything to a high standard, fair price and excellent turnaround,

thanks Sean

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Alethea

I have to commend you on great service and we are very satisfied with the product and service provided. The work tops look fabulous and would like to extend thanks to you, Andy and Andrew.

Many thanks again – would not hesitate in recommending the company.

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Gavin Catto

Fantastic service. Already received and fitted. Will wholeheartedly recommend you to anyone who is after stainless steel. Refreshingly excellent.

Thanks very much indeed

Gavin.

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Pui-Tien Man

"Just wanted to thank you guys for the great work done to my little dosmetic kitchen. I wanted something a bit different to standard tiling, so opted for something chic and sleek, but would bouce light around the tiny space.

Clearly it's a case of no-job-too-small, although they clearly do massive projects too! Everyone at Stainless Direct UK is so accomodating and keen to help, from my inital contact with the friendly Irene, to my appoitments with Andrew, who installed my splashbacks with many a smile and a story.

What most impressed me was Andrew's attention to detail, keen eye and refusal to rest until all was to my liking. Admittedly things wasn't always smooth sailing but the key is how this was dealt with; Andrew thoughtfully suggested a upper strip to hide a surprise blemish on the splashback, and although the process took a few extra appointments to get just right, all was completed with care and infinite patience.

It's been a real pleasure to work with you guys (having completed a total reno, I DON'T say this lightly); I'm happy with the finished result and can totally recommend this company!

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Beverley Morgan

From the initial click on your website I found it so easy to order (installer measured twice !!) pay and the items came so well packaged to prevent damage to an easy install I only wish this last year of house renovations had all gone this smoothly.

So thank you and your team (including the workshop) for a fantastic service and I will have no hesitation to recommend your company/product!!

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Ellen

Our Splashback has just arrived. This is perfect just what we wanted, The quality of service and helpfulness of your staff, the product, packing and delivery is impeccable! If I know anyone wanting any stainless steel equipment I would definitley recommend your Company.

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Mary Butler

Hi

I just wanted to say how very impressed I am with the quality of your product and your service. I think I telephoned three times in the course of enquiring about and ordering the splash back and each time both ladies I spoke to were friendly, patient and very helpful. The splash back was delivered exactly when you said it would be. We have just put it up and it looks great.

Thank you very much.

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Diana Stray

Just wanted to say thanks for the quick delivery and great service. We are really pleased with the price and quality of the product.

Thanks

Diana

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Ms Darbyshire

It has taken a while but we have finally had our upstands fitted and wanted to say Thank You as indeed they do fit perfectly.

We are very pleased with our purchase.

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Victoria Pinnegar

Just wanted to say a big thank you to your company, items extremely well packaged, speedy delivery and item is exactly as required.

First class service - will definately recommend you to others.

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Carol Capper

Just wanted to say how pleased I am with a stainless steel backplate I ordered from you. I live in France, had the order delivered to my dads house in Chester & brought it back with me after Christmas visit, its perfect.

Thanks, great service,

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Mr Mark Rafferty

Thankyou very much for your quick response time & professional service. To have a custom made splashback with you worked out cheaper & quicker than B&Q / Wickes / Homebase who could only offer a 4-6 week delivery time on a standard size splashback. It has been a pleasure to do business with you & if I know anyone who requires a splashback I shall of course recommend yourselves.

With kind regards,

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Alan McIntyre

A note to say thanks for the 13mm mdf mounted splashback you sent to Edinburgh. It was a perfect fit & we are delighted.

Many thanks,

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Alex Key

Hi there,

Recently ordered some upstands from you & just wanted to say thank you for supplying such a good product. I found your website very easy to use & it was great to have the option to customise the length & height. The price for what I required was spot on as well!! I was hoping to get the upstands in time for Christmas, but to have them delivered so quickly after placing my order was fantastic. The quality of the product is also fantastic & everything fitted exactly & was very easy to install. So thank you for enabling me to complete my new kitchen in time for Christmas & if I ever need any more stainless products I will certainly be using you guys again & also recommending you to others. Wishing you all a very happy Christmas.

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Jeff

Andrew,

Splashback arrived today, fantastic service, Thank you,

Regards

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Zoltan

Hi Andy,

The shipment arrived on Tuesday morning. I am very happy with the price & the quality of the cut. Excellent service.

Thanks.

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Roz McKnight

My splashback arrived today! I was amazed as I only ordered on Wednesday!! Thank you very much, great service!

Kind regards.

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John Oldfield

Hello there,

I just wanted to thank you for the fantastic service on the made-to-measure stainless steel splashback I ordered online on Sunday afternoon. The item was delivered by 12:30 on Tuesday, a fantastic turnaround of 1.5 working days including delivery to my door! Brilliant!

Regards.

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Alan Collings

Dear StainlessDirectUK,

Just a note to say thank you for such excellent service. We ordered a custom sized splash back on Tuesday. It arrived Thursday. The size was exactly right and it just fitted snugly in the gap with no need for batons or adhesive. Once again many thanks for excellent service.

Regards.

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Dave

Hi,

Just wanted to say thank you. Recieved the splash back today, extremely happy with it and the fast service. I will be recommending you to others.

Thanks.

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Mike Bowman

Hi,

Splashback arrived this morning in perfect condition and fits perfectly. Thanks for a great service and fast delivery.

Regards.

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Dafydd

Hi Stainless Direct,

Placed my order last Wednesday, stainless plinths arrived Friday, measurments spot on, well protected will defently use you again and tell my mates cheers for the great service.

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